Articles
ActiveNet (Password Reset)
Ask the customer for the email address associated with the account and look up through the "Customers Icon" After this, select the desired Customer: Once in the account click "Change Details" Under "Security Information" Create a gen...
Create an Invoice
To create an invoice, click Reports on the top banner. Then click Financial Reports on the left-hand side and click A/R Statements: Click on Recall / Schedule: Click Rental Services Invoice: Click on Customer and find the...
Leisure Card
Leisure Cards Information Leisure Cards are FREE! They are required for any individual over the age of three. They expire after three years. Please update your account information when you renew. Leisure Cards can only be purchase...
Security Cameras
If someone asks for security camera footage, that would be a public records request and should go to the Community Relations Chief. Matt Reed (mtreed@columbus.gov) manages the security cameras for the department. Helpful if the police call an...
Homeless Shelter
People sometimes call looking for a shelter to stay in overnight or an open bed. (Shelterhouse and shelter for the unhoused can be confusing.) There is a homeless hotline 614-274-7000 that you can provide them for the Community Shelter Board . ...
Credit Card Fraud Information Request
If someone calls wanting to know where a transaction on their credit card originated, that would be a public records request and should go to the Community Relations Chief, Dominique Shanks. Example: Someone's credit card was stolen and a CRPD...
Memorial Requests
Memorial Benches we no longer offer as we evaluate the program. We do have the memorial tree program as an option. Requests for this can go to Alex Gray. Here is a link to an email response: Memorial Request - Bench ...
Federal Tax ID Number
The Federal Tax ID # for Columbus Parks and Recreation is 31-6400223
How to add a Leisure Card to an account
On the Front Desk tab, under Membership/Leisure Card: Click on Sell Membership/Leisure Card After clicking this, it will take you to the following page: Under "Category" click "Leisure Card" After this click "Entry Point" will soon be ...
Mosquitos
For requests or questions about spraying for mosquitoes, please refer to the Department of Health.
Metal Detecting
Detecting is prohibited at Columbus Commons Park. Open detecting at other city parks, especially Franklin, Goodale and Schiller, are more at risk now than they have been in the past. There is not an official ban at Fort Hayes, which is Columbus Pu...
Lookup & Add Address For ActiveNet
https://www.columbus.gov/Community/Interactive-Maps For finding municipal: https://thefinder.tax.ohio.gov/StreamlineSalesTaxWeb/AddressLookup/LookupByAddress.aspx?taxType=Municipal For finding township: https://geocoding.geo.census.gov/geoc...